Updated: 2026-07-31
Effective: 2026-07-31
Before using SafepowerHems (the “App”), please read this Agreement and our Privacy Policy carefully. By downloading, installing, registering, signing in, or using the App, you acknowledge that you have read, understood, and agreed to this Agreement and the Privacy Policy. If you do not agree, stop using the App.
You must meet the minimum age required by applicable law in your jurisdiction, or use the App under guardian supervision. You must provide accurate and complete information, safeguard your account, and are responsible for activity under your account. Contact us promptly if you discover unauthorized use.
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App lawfully for its home, site, device, and energy-management functions. This license does not transfer ownership of the App or its intellectual property.
You must not:
violate applicable laws or regulatory requirements;
infringe another person’s privacy, intellectual property, or other rights;
decompile, disassemble, reverse engineer, or attempt to extract source code;
interfere with, disrupt, or bypass the App, service APIs, or security controls;
upload unlawful, fraudulent, malicious, infringing, or malware-containing content; or
engage in illegal or abusive conduct that may harm other users or device security.
The App displays, synchronizes, and manages homes, sites, compatible energy devices, and related energy data that you are authorized to manage. Device status, battery status, generation, and operating data are used for monitoring, configuration, troubleshooting, and synchronization as described in the Privacy Policy. You must have the necessary authorization for the home, site, device, and energy data you submit.
Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, retain, and protect personal information.
Camera, the photos you select, foreground Location, Bluetooth, and Notifications are optional permissions. We request each permission only when you start the related feature: Camera for scanning, reading a device serial number, or taking an avatar; Photos for reading an image you select for QR recognition, setting an avatar, or submitting a feedback attachment; foreground Location only when you tap “Use Current Location for Coordinates” while creating or editing a home/site; Bluetooth for discovering, connecting to, and configuring nearby energy devices; and Notifications for account, device-status, offline, approval, alert, and service reminders. System language, region, and time zone are used only for local default language and service-region selection and do not require Location permission.
In applicable regions, when you initiate video preview, recording queries or downloads, PTZ control, or similar features, video-device information, device identifiers, playback requests, and necessary network, status, log, or diagnostic information may be handled by the EZVIZ SDK under its service mechanisms. After you explicitly enable Notifications and grant the system permission, Expo Push Service and Apple Push Notification service (APNs) may process the push tokens necessary to deliver the notifications described in this Agreement. We also use Expo Updates to provide App updates, which processes only technical information required for updates. The specific scope and purposes of third-party-service processing are set out in Section 3 of the Privacy Policy.
You may deny or revoke an optional permission in system Settings. This makes the related scanning, image-selection, current-coordinate entry, nearby-device configuration, or notification-reminder feature unavailable, but does not affect unrelated core account or device-monitoring functions. You may continue to enter an address manually, and the App does not continuously collect Location in the background.
You may request account closure through My → System Settings → Delete Account, or contact us using the contact details provided at the end of the Privacy Policy to request deletion of your account and related data. After account closure, we will stop providing services associated with the account and delete or anonymize related personal information within a reasonable period in accordance with the Privacy Policy, except for security, audit, dispute-resolution, or legal-compliance records that applicable laws or regulations require or permit us to retain. Please note that closing your account may prevent you from continuing to access linked devices, historical data, alert records, or other account-related services.
You are responsible for content you submit or upload through the App and represent that it is lawful, accurate, and does not infringe third-party rights. You grant us the right to process that content only as necessary to provide, maintain, and improve the relevant services. We will not use your content beyond the purposes described in the Privacy Policy.
We may modify, suspend, or discontinue part of the App for maintenance, security, legal, or service reasons and will provide notice where appropriate. If you violate this Agreement or create risk to the App, services, other users, or devices, we may suspend or terminate your account or access. You may stop using the App and request account deletion.
The App is provided “as is” and “as available.” To the maximum extent permitted by law, we make no express, implied, or statutory warranty that the App will be error-free, uninterrupted, continuously available, fit for a particular purpose, or that device data will always be accurate. Energy, device, electrical, and safety information is for reference only and should not be the sole basis for electrical, safety, or engineering decisions; obtain qualified professional advice where necessary.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential damages arising from use of or inability to use the App. For any claim, our aggregate liability will not exceed the fees you actually paid for the App, if any. Nothing in this section limits liability that cannot be excluded or limited under applicable law.
To the extent permitted by law, you agree to indemnify and hold us and relevant personnel harmless from third-party claims, losses, or expenses arising from your breach of this Agreement, unlawful use of the App, infringing content, or infringement of another person’s rights.
This Agreement is governed by the laws of the State of California, United States, without regard to its conflict-of-law rules. Any dispute will be submitted to a court of competent jurisdiction in California, unless applicable law requires otherwise.
This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and Safe Power regarding the App. If any provision is held invalid, the remaining provisions remain effective. Our failure to enforce a right immediately is not a waiver. An updated version takes effect when published, and material changes will be notified as required by applicable law.
Company: Safe Power
Email: sales@safepowert.com
Website: https://www.safepowert.com